Crestron Toolbox is a software you can use to manage Crestron equipments over USB, IP, COM. It might be a bit difficult to find as a download since it is usually restricted to partners.Luckily it can be found on the Inernet
It is for example available on this website :
http://download.solutors.com/Crestron/ToolBox/
But also on MEGA.
This software is only available for Windows.